Customer Service Representative

Buchanan Hauling and Rigging, Inc.; Fort Wayne (IN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k)

Life insurance

Disability

Job summary

Buchanan Hauling & Rigging, Inc. in Fort Wayne, IN is seeking a Customer Service Representative to support account managers, ensure complete order-entry information, and audit shipments for accuracy.

You will communicate with customers, assist in scheduling appointments, and help deliver the high level of service the company is known for. A strong attention to detail and at least 2 years of customer service experience are preferred.

Qualifications

• Strong attention to detail is required.
• Strong customer service skills preferred.
• Minimum of 2 years’ work experience preferred.
• High school degree or higher preferred.

Responsibilities

• Provide order entry support to assigned account managers.
• Ensure that all required information is entered in the order entry screen.
• Audit shipments, as directed, for accuracy.
• Communicate with customers as needed to obtain information.
• Assist in scheduling appointments, as needed.

Skills

Attention to detail

Customer service skills

2+ years experience

Education

High school diploma or higher

Job description

Customer Service Representative - Fort Wayne, IN

At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

At Buchanan Hauling & Rigging, our employees are our greatest asset. As a Customer Service Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you’re looking for a great career with a dynamic company, join us at Buchanan.

Pay, Benefits, And More.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including:

• full health insurance (medical, dental, and vision)
• 401(k)
• life insurance
• disability
• and more

What You’ll Do On a Typical Day

• Provide order entry support to assigned account managers.
• Ensure that all required information is entered in the order entry screen.
• Audit shipments, as directed, for accuracy.
• Communicate with customers as needed to obtain information.
• Assist in scheduling appointments, as needed.

Qualifications:

• Strong attention to detail required.
• Strong customer service skills preferred.
• Minimum of 2 years’ work experience preferred.
• High school degree or higher preferred.

Be part of something big.