Customer Service Representative

S&G Stores; Casco (ME); On-site; USD 19,286 - 24,796; Full time

Job summary

S&G Stores in Casco, Maine is seeking a dedicated store associate to support the store manager and ensure operational efficiency. Responsibilities include delivering excellent customer service, following company policies, maintaining store cleanliness, and responding to emergencies. Retail experience and the ability to lift up to 50 pounds are required. Flexible availability for various shifts, including weekends, is essential. Join a proactive team at S&G Stores for a rewarding retail environment.

Qualifications

• Retail experience / Customer Service Experience Required.
• Comfortable lifting up to 50 pounds and standing for long shifts.
• Ability to work in various conditions and shifts.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Ensure that all company policies are being followed.
• Promote a clean and organized store appearance.
• Respond quickly to all emergencies for safety.

Skills

Retail experience

Customer Service Experience

Cash handling

Merchandising

Job description

Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan-o-gram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notify the appropriate individuals.
• Unload trucks for restocking the store.

Requirements

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time (e.g., in the store, outside, and in the cooler).
• Available to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

FOR: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores