Customer Service Representative

S&G Stores; Kentucky; On-site; USD 19,286 - 24,796; Full time

Job summary

S&G Stores is seeking a dedicated role to directly support the store manager and help run a compliant, efficient store in Kentucky. The position emphasizes customer service leadership, adherence to company policies, and maintenance of a clean, organized shopping environment.

Responsibilities include greeting customers, processing transactions with integrity, executing merchandising plans, rotating foodservice items, and unloading trucks for restocking while ensuring safety and responsiveness to

Qualifications

• Retail or customer service experience is required.
• Ability to lift up to 50 pounds occasionally.
• Ability to stand for an entire shift.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge and greet all customers that come into the store.
• Ensure company policies are followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Process cash and card transactions with integrity.
• Ensure merchandising and marketing programs are implemented properly, including sign placement.
• Rotate foodservice products to keep them fresh and appealing.
• Monitor store activities to ensure proper transactions.
• Respond quickly to emergencies for safety and security of customers and employees.
• Unload trucks for restocking the store.

Skills

Retail experience / Customer Service

Job description

Summary

Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan-o‑gram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out‑of‑date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.
• Unloading trucks for restocking the store.

Requirements

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.
• Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

FOR: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores