Customer Service Representative

S&G Stores; Sidney (OH); On-site; USD 16,531 - 17,908; Full time

Job summary

A retail company in Sidney, Ohio seeks an entry-level store associate to support the store manager, ensuring effective operations while maximizing sales. Responsibilities include delivering excellent customer service, maintaining store appearance, and ensuring compliance with company policies. Candidates should have retail or customer service experience and the ability to lift and stand for extended periods. Flexible shifts, including weekends and holidays, are required. This full-time position offers a pay range of $12.00/hr - $13.00/hr.

Qualifications

• Retail experience or customer service experience is required.
• Ability to lift up to 50 pounds occasionally and 10 pounds frequently.
• Comfortable working in variable temperatures.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Ensure all company policies are being followed.
• Promote and maintain a clean and organized store appearance.

Skills

Retail experience

Customer Service Experience

Physical stamina

Job description

Base pay range

$12.00/hr - $13.00/hr

Summary

Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan-o-gram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notify the appropriate individuals.

Requirements

• Retail experience / Customer Service Experience Required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time, e.g., in the store, outside, and in the cooler.
• Available to work a variety of shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Retail