Customer Service Rep — Growth, Training & Benefits

Talentify; Gulfport (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive benefits

Medical, dental, vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee referral program

Employee discounts

Job summary

Talentify in the United States is seeking a customer-focused representative to communicate with patients, answer questions, and support product/service needs in a pharmacy setting.

The role involves handling inbound and outbound calls, documenting interactions, and ensuring accurate patient information in the system. Training may be provided to support performance and compliance with physician directions.

Qualifications

• Requires ability to read and analyze patient orders.
• Understand pharmacy prescription terminology.
• Ability to communicate effectively with coworkers and patients.
• Assist in training employees.
• Calculate figures related to frequency and doses dispensed.
• Follow oral and written instructions.

Responsibilities

• Answer questions and educate customers about products/services.
• Communicate with customers via calls and document interactions.
• Enter customer orders into computerized system.
• Verify and update demographic information in records.

Skills

Document analysis

Pharmacy terminology

Communication

Training support

Numerical calculation

Instruction compliance

Education

High School Diploma / GED

Job description

Talentify in the United States is seeking a customer-focused representative to communicate with patients, answer questions, and support product/service needs in a pharmacy setting.

The role involves handling inbound and outbound calls, documenting interactions, and ensuring accurate patient information in the system. Training may be provided to support performance and compliance with physician directions.