Patient Care & Product Education Specialist

Talentify; Naples (FL); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Talentify in Florida is seeking a customer liaison to communicate with customers, answer questions, and support adherence to physician directions. The role involves handling inbound/outbound calls, documenting activity, and updating demographic information in a computerized system.

The position requires a High School Diploma or GED, basic computer entry, and the ability to understand pharmacy terminology. Training and advancement opportunities are available, with benefits and competitive pay.

Competenze

• Read and analyze patient orders.
• Comprehend pharmacy prescription terminology.
• Effectively communicate with coworkers and patients alike.
• Help with the training of employees.
• Calculate figures and amounts for frequencies and doses dispensed.
• Follow written and oral instructions.

Mansioni

• Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
• Assesses customer need for additional products/services
• Assesses customer compliance with physician orders
• Answers questions and provides customer education regarding products/services
• Documents calls in computerized record keeping system
• Enters customer orders in computerized system
• Verifies and updates demographic information such as address and telephone number in computerized records

Conoscenze

Customer communication

Document calls

Computer entry

Formazione

High School Diploma/GED

Descrizione del lavoro

Talentify in Florida is seeking a customer liaison to communicate with customers, answer questions, and support adherence to physician directions. The role involves handling inbound/outbound calls, documenting activity, and updating demographic information in a computerized system.

The position requires a High School Diploma or GED, basic computer entry, and the ability to understand pharmacy terminology. Training and advancement opportunities are available, with benefits and competitive pay.