Customer Service Rep — Growth Path & Benefits

Tower Loan of Mississippi, LLC; Waveland (MS); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health and Well-Being Options (Medical

Dental

Vision

Life Insurance

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Employee Referral Bonuses

Job summary

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to be at the heart of our operation. You will build relationships, deliver exceptional service, and help customers find the right financial solutions, with a path toward leadership through our training and internal promotion culture.

This full-time, on-site role in Mississippi offers a Monday–Friday schedule with some Saturday hours, competitive pay, incentives, and comprehensive benefits designed to support your career

Qualifications

• High School Diploma or GED.
• Must have a valid driver’s license and reliable vehicle.
• Preferred Cash Handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales experience

Job description

Tower Loan of Mississippi, LLC is seeking a Customer Service Representative to be at the heart of our operation. You will build relationships, deliver exceptional service, and help customers find the right financial solutions, with a path toward leadership through our training and internal promotion culture.

This full-time, on-site role in Mississippi offers a Monday–Friday schedule with some Saturday hours, competitive pay, incentives, and comprehensive benefits designed to support your career