Customer Service & Financial Solutions Specialist | Growth

Tower Loan; Waveland (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health and Well-Being Options

Up to 3% 401(k) Match

Paid Time Off (16 days per year)

Job summary

Tower Loan is hiring a Customer Service Representative (CSR) at our on-site Mississippi location. You will deliver excellent service, manage accounts, and promote financial solutions while building relationships with customers.

This full-time role includes varied responsibilities from payments processing to loan applications and deposits. The position offers training, growth opportunities, and performance incentives.

Qualifications

• High School Diploma or GED required.
• Must have a valid driver’s license and reliable vehicle.
• Cash Handling, Sales, or Customer Service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits accurately.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative (CSR) at our on-site Mississippi location. You will deliver excellent service, manage accounts, and promote financial solutions while building relationships with customers.

This full-time role includes varied responsibilities from payments processing to loan applications and deposits. The position offers training, growth opportunities, and performance incentives.