Customer Solutions & Loan Support Specialist

Tower Loan of Mississippi, LLC; McComb (MS); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Bonuses

Job summary

Tower Loan of Mississippi, LLC in McComb, MS is seeking a friendly Customer Service Representative to deliver exceptional service and help customers find the right financial solutions. This full-time role places you at the heart of our branch operations.

You will build relationships, handle payments, promote loan products, balance cash drawer, and support office tasks in a fast-paced, customer-focused environment with opportunities for advancement.

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle.
• Preferred cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Job description

Tower Loan of Mississippi, LLC in McComb, MS is seeking a friendly Customer Service Representative to deliver exceptional service and help customers find the right financial solutions. This full-time role places you at the heart of our branch operations.

You will build relationships, handle payments, promote loan products, balance cash drawer, and support office tasks in a fast-paced, customer-focused environment with opportunities for advancement.