Customer Service Rep: Growth, Perks & Impact

Tower Loan; Blanchard (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options (Medical

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentive

Employee Referral Bonuses

Charitable Campaigns

Job summary

Tower Loan is hiring a Customer Service Representative on-site in Louisiana. The CSR will deliver excellent customer service, build relationships, and help customers find financial solutions. The role includes payments processing, loan applications, and general office duties.

The position is full-time with a competitive pay, incentives, and comprehensive benefits. Schedule is Monday–Friday 8:30 AM–5:30 PM, with possible extended hours and some Saturdays.

Qualifications

• Must have a High School Diploma or GED.
• Must have a valid driver’s license and reliable vehicle.
• Preferred: cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including mail, filing, and supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative on-site in Louisiana. The CSR will deliver excellent customer service, build relationships, and help customers find financial solutions. The role includes payments processing, loan applications, and general office duties.

The position is full-time with a competitive pay, incentives, and comprehensive benefits. Schedule is Monday–Friday 8:30 AM–5:30 PM, with possible extended hours and some Saturdays.