Customer Service & Loan Solutions Advisor

Tower Loan; Clinton (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan is hiring a Customer Service Representative (CSR) to be at the heart of our branch operations in Clinton, MS. This full-time role focuses on delivering exceptional service, building relationships, and promoting suitable financial solutions while processing payments and managing daily office tasks.

You will balance cash drawer responsibilities, assist customers with loan applications, and contribute to a teamwork-driven environment with clear career growth through our training and

Qualifications

• High school diploma or GED required.
• Experience in cash handling, sales, or customer service preferred.
• Ability to learn financial products and promote suitable solutions.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and deposits, balancing as needed.
• Execute office administrative activities, including mail, filing, and supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative (CSR) to be at the heart of our branch operations in Clinton, MS. This full-time role focuses on delivering exceptional service, building relationships, and promoting suitable financial solutions while processing payments and managing daily office tasks.

You will balance cash drawer responsibilities, assist customers with loan applications, and contribute to a teamwork-driven environment with clear career growth through our training and