Customer Service Representative

Buchanan Hauling and Rigging Inc.; Midland (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

Buchanan Hauling & Rigging Inc. in Midland, MI is seeking a Customer Service Representative to support account managers, enter orders accurately, and maintain proactive communication with customers.

You will track shipments, audit information for accuracy, and assist in scheduling appointments, contributing to a reliable, high-quality logistics service.

Qualifications

• Strong attention to detail is required.
• Strong customer service skills preferred.
• Minimum of 2 years’ work experience preferred.
• High school degree or higher preferred.

Responsibilities

• Provide order entry support to assigned account managers.
• Ensure that all required information is entered in the order entry screen.
• Audit shipments, as directed, for accuracy.
• Communicate with customers as needed to obtain information.
• Track Shipments.
• Assist in scheduling appointments, as needed.

Skills

Attention to detail

Customer service

Work experience

Education

High school diploma or equivalent

Job description

Position: Customer Service Representative

Location: Midland, MI

Job Id: 259

# of Openings: 1

Customer Service Representative - Midland, MI

At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

At Buchanan Hauling & Rigging, our employees are our greatest asset. As a Customer Service Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you’re looking for a great career with a dynamic company, join us at Buchanan.

Pay, Benefits, And More.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more.

What You’ll Do On a Typical Day

• Provide order entry support to assigned account managers.
• Ensure that all required information is entered in the order entry screen.
• Audit shipments, as directed, for accuracy.
• Communicate with customers as needed to obtain information.
• Track Shipments.
• Assist in scheduling appointments, as needed.

Qualifications

• Strong attention to detail required.
• Strong customer service skills preferred.
• Minimum of 2 years’ work experience preferred.
• High school degree or higher preferred.

Be part of something big.