Customer Service Pro – Home Improvement Retail

Lowe's; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Charlotte, NC is seeking a Customer Service Associate to welcome shoppers and help them find home improvement solutions. You'll combine friendly, patient service with hands-on product guidance in a fast-paced retail environment.

The role emphasizes assisting customers, answering questions, loading merchandise, and ensuring needs are met across departments. Part-time schedules and benefits help you grow while supporting communities.

Qualifications

• 6 months experience using a computer or other digital device.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing shelves and organizing displays.
• Process orders and deliveries accurately and on time.
• Cross-train in other areas of the store to enhance customer service.
• Prepare department merchandise (e.g., paint, plumbing, wood) based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Bi-lingual skills

Basic math

Tools

Retail technology devices

Job description

Lowe's in Charlotte, NC is seeking a Customer Service Associate to welcome shoppers and help them find home improvement solutions. You'll combine friendly, patient service with hands-on product guidance in a fast-paced retail environment.

The role emphasizes assisting customers, answering questions, loading merchandise, and ensuring needs are met across departments. Part-time schedules and benefits help you grow while supporting communities.