Customer Service Pro - Home Improvement, Flexible Hours & Benefits

Lowe's; Topeka (KS); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

Résumé du poste

Lowe's is seeking a Customer Service Associate to warmly welcome shoppers and help them find the right products for home improvement projects. You will engage with customers, answer questions, locate items, and ensure a smooth checkout experience in a fast-paced store environment.

Responsibilities include replenishing stock, assisting in multiple departments as needed, and delivering friendly, helpful service throughout the day.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Communication

Multitasking

People skills

Outils

Smartphones/tablets

Retail technology

Description du poste

Lowe's is seeking a Customer Service Associate to warmly welcome shoppers and help them find the right products for home improvement projects. You will engage with customers, answer questions, locate items, and ensure a smooth checkout experience in a fast-paced store environment.

Responsibilities include replenishing stock, assisting in multiple departments as needed, and delivering friendly, helpful service throughout the day.