Home Improvement Customer Service Pro (Flexible Schedule)

Lowe's; Smithfield (NC); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with match

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe's in North Carolina is seeking a Customer Service Associate to welcome customers, answer questions, guide shoppers to the right products, and help them solve home improvement challenges with friendly, professional service. You will engage customers across departments and ensure merchandise is easy to find and correctly stocked.

This part-time role includes access to health insurance options, tuition assistance, a company-matching 401(k), an associate discount, and training programs that

Qualifications

• Six months of experience using a computer and basic software.
• Six months of experience using retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic.
• Bi-lingual abilities are preferred.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service mindset

Computer literacy

Retail tech experience

Bi-lingual skills

Tools

Smartphones/Tablets

Job description

Lowe's in North Carolina is seeking a Customer Service Associate to welcome customers, answer questions, guide shoppers to the right products, and help them solve home improvement challenges with friendly, professional service. You will engage customers across departments and ensure merchandise is easy to find and correctly stocked.

This part-time role includes access to health insurance options, tuition assistance, a company-matching 401(k), an associate discount, and training programs that