Customer Service Pro – Home Improvement Retail

Lowe's; Sinking Spring (Berks County); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. You will interact with customers throughout the day, assist with locating merchandise, and ensure a positive shopping experience.

The role offers part-time hours with diverse department opportunities and access to Lowe's benefits and employee programs. Prior retail experience is a plus, with an emphasis on friendly, customer-focused service.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Math basics

Stamina

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. You will interact with customers throughout the day, assist with locating merchandise, and ensure a positive shopping experience.

The role offers part-time hours with diverse department opportunities and access to Lowe's benefits and employee programs. Prior retail experience is a plus, with an emphasis on friendly, customer-focused service.