Customer Service Pro - Home Improvement (Flexible Hours)

Lowe's Home Centers, LLC; Owasso (OK); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to warmly welcome customers and help them find the right home improvement solutions. You will assist, load, and organize merchandise, ensuring needs are met with friendly, efficient service.

Your day includes answering questions, guiding shoppers, processing orders, and collaborating across departments to deliver top-notch customer care in a busy store environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Reading and basic arithmetic

Stamina and lifting ability

Job description

Lowe's is seeking a Customer Service Associate to warmly welcome customers and help them find the right home improvement solutions. You will assist, load, and organize merchandise, ensuring needs are met with friendly, efficient service.

Your day includes answering questions, guiding shoppers, processing orders, and collaborating across departments to deliver top-notch customer care in a busy store environment.