Customer Service Pro | Growth Path to Leadership in Finance

Tower Loan; Harvey (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Performance Bonuses

Monthly Incentive and Employee Ref er_

Charitable Campaigns

Job summary

Tower Loan is hiring a Customer Service Representative (CSR) for an on-site role in Harvey, LA. You will build relationships, assist customers with financial solutions, process payments, and support loan production.

This full-time position offers competitive pay, incentives, and a comprehensive benefits package including health, retirement matching, PTO, and holidays. Schedule is Monday to Friday, 8:30 AM to 5:30 PM, with potential extended hours and occasional Saturdays.

Qualifications

• High School Diploma or GED is required.
• Must have a valid driver’s license and a reliable vehicle.
• Preferred: Cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing deposits.
• Execute office administrative activities, including mail, filing, and purchasing supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Relationship building

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative (CSR) for an on-site role in Harvey, LA. You will build relationships, assist customers with financial solutions, process payments, and support loan production.

This full-time position offers competitive pay, incentives, and a comprehensive benefits package including health, retirement matching, PTO, and holidays. Schedule is Monday to Friday, 8:30 AM to 5:30 PM, with potential extended hours and occasional Saturdays.