Growth-Minded CSR: Financial Solutions & Customer Care

Tower Loan

Bogalusa (LA)

On-site

USD 28,000 - 38,000

Full time

3 days ago

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Benefits offered by this job

Health and Well-Being Options

Up to 3% 401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Performance Bonuses

Monthly Incentive

Employee Referral Bonuses

Charitable Campaigns

Job summary

Tower Loan is seeking a Customer Service Representative in Bogalusa, LA. This on-site role emphasizes delivering excellent customer service and promoting financial solutions while assisting with loan processing and payments.

The position offers standard business hours, potential extended times, and a comprehensive benefits package, including health options and 401(k) matching; a strong promote-from-within culture supports career growth.

Qualifications

High School Diploma or GED required.
Valid driver’s license and reliable vehicle required.
Preferred cash handling, sales, or customer service experience.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.