Customer Service Pro – Financial Solutions & Growth

Tower Loan of Mississippi, LLC

Bogalusa (LA)

On-site

USD 32,000 - 48,000

Full time

4 days ago
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Benefits offered by this job

Health and Well-Being Options
401(k) Match
Paid Time Off
Paid Holidays
Annual Raises
Bonus and Incentives
Employee Referral Bonuses

Job summary

Tower Loan is seeking a Customer Service Representative to deliver exceptional service, process payments, and drive loan production at our Bogalusa, LA location. The role emphasizes customer relationships, accurate cash handling, and support for financial solutions.

The position operates on-site with typical weekday hours and the potential for occasional extended hours, including Saturdays. A valid driver’s license and reliable vehicle are required, and prior cash handling or sales experience is

Qualifications

  • Minimum High School Diploma or GED.
  • Valid driver's license and reliable vehicle required.
  • Cash handling, sales, or customer service experience preferred.

Responsibilities

  • Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
  • Receive and process payments in customer accounts.
  • Market to current, former, and potential customers to drive loan production.
  • Maintain and secure cash drawers and deposits, including balancing.
  • Execute office administrative tasks (mail, filing, supplies).
  • Process loan applications and collect payments due.

Skills

Customer Service
Cash Handling
Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to deliver exceptional service, process payments, and drive loan production at our Bogalusa, LA location. The role emphasizes customer relationships, accurate cash handling, and support for financial solutions.

The position operates on-site with typical weekday hours and the potential for occasional extended hours, including Saturdays. A valid driver’s license and reliable vehicle are required, and prior cash handling or sales experience is

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