Customer Service Pro — Growth Path & On-Site Benefits

Tower Loan; Leesville (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

EAP program

Life Insurance

401(k) match

Paid time off

Paid holidays

Annual raises

Performance bonuses

Monthly incentives

Referral bonuses

Charitable campaigns

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) for an on-site, full-time role in Leesville, LA. The CSR will deliver exceptional service, process payments, and promote financial solutions while building lasting customer relationships.

The position offers competitive pay, incentives, and comprehensive benefits. Salary growth and leadership opportunities are available through training and a strong promotefrom-within culture.

Qualifications

• High School Diploma or GED.
• Must have a valid driver’s license and reliable vehicle.
• Preference for Cash handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash Handling

Sales

Customer Service

Communication

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative (CSR) for an on-site, full-time role in Leesville, LA. The CSR will deliver exceptional service, process payments, and promote financial solutions while building lasting customer relationships.

The position offers competitive pay, incentives, and comprehensive benefits. Salary growth and leadership opportunities are available through training and a strong promotefrom-within culture.