On‑Site CSR — Growth, Incentives & Benefits

Tower Loan; Covington (LA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) match

Job summary

Tower Loan is hiring a Customer Service Representative in Covington, LA. You will deliver exceptional service, process payments, and assist customers with loan options in a fast-paced branch environment.

We offer a stable career path with training, benefits, and opportunities to grow within the company. The role is on-site with typical weekday hours and potential extended hours as needed.

Qualifications

• Cash handling, sales, or customer service experience preferred.
• Demonstrated ability to build relationships with customers.
• Strong communication and math skills for payments and deposits.

Responsibilities

• Cultivate strong customer relationships by offering service and promoting solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Balance cash drawers and prepare deposits accurately.
• Perform office administrative tasks and process loan applications.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative in Covington, LA. You will deliver exceptional service, process payments, and assist customers with loan options in a fast-paced branch environment.

We offer a stable career path with training, benefits, and opportunities to grow within the company. The role is on-site with typical weekday hours and potential extended hours as needed.