Customer Service & Financial Solutions Advocate

Tower Loan; LaPlace (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Job summary

Tower Loan is hiring a Customer Service Representative in Laplace, LA. This on-site, full-time role centers on delivering outstanding service, processing payments, and promoting loan solutions.

The position offers benefits, a structured schedule, and opportunities for growth within a trusted consumer finance company. Requirements include a high school diploma or GED, a valid driver's license with reliable transportation, and prior cash handling or customer service experience.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Cash handling, sales, or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering exceptional service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including deposits.
• Execute office administrative tasks such as checking branch mail and filing.
• Process loan applications and collect payments due.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative in Laplace, LA. This on-site, full-time role centers on delivering outstanding service, processing payments, and promoting loan solutions.

The position offers benefits, a structured schedule, and opportunities for growth within a trusted consumer finance company. Requirements include a high school diploma or GED, a valid driver's license with reliable transportation, and prior cash handling or customer service experience.