Customer Service & Loan Solutions Specialist

Tower Loan; Saint Peters (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) Match

Paid Time Off

Paid Holidays

Annual raises

Monthly incentives

Charitable campaigns

Job summary

Tower Loan is seeking a Customer Service Representative to join our on-site team in Saint Peters, MO. You will deliver exceptional service, process payments, and promote financial solutions while building customer relationships.

This full-time role offers competitive pay, incentives, and comprehensive benefits, with opportunities to advance into leadership positions within a strong promote-from-within culture.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Preferred: cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including deposits.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to join our on-site team in Saint Peters, MO. You will deliver exceptional service, process payments, and promote financial solutions while building customer relationships.

This full-time role offers competitive pay, incentives, and comprehensive benefits, with opportunities to advance into leadership positions within a strong promote-from-within culture.