Customer Service & Payments Specialist (Auction Support)

RB Global, Inc.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

15 days PTO annually

Job summary

RB Global, Inc. is seeking a Customer Service Representative in Orlando to deliver outstanding service to customers during sale days. You will handle inquiries, process payments, and manage documentation efficiently.

The role requires organizing keys and files, coordinating with various teams, and uploading paperwork online to support smooth transactions. The ideal candidate has prior in-person customer service experience, strong computer skills, and a team-focused, positive attitude.

Qualifications

• Experience providing in-person customer service.
• Ability to learn new software and systems.
• Commitment to delivering excellent customer service.
• Calm under pressure and works well with others.

Responsibilities

• Provide exceptional customer service and respond to inquiries.
• Process payments and manage sale day activities.
• Organize all keys and documents by internal coding and Lot numbers.
• Upload documents to the web for each sale.
• Communicate with multiple departments and customers regarding documents.
• Support safety initiatives and RB Unreserved Commitment to Safety.
• Perform other duties as assigned.

Skills

Customer service

In-person service

Computer skills

Team player

Positive attitude

Job description

RB Global, Inc. is seeking a Customer Service Representative in Orlando to deliver outstanding service to customers during sale days. You will handle inquiries, process payments, and manage documentation efficiently.

The role requires organizing keys and files, coordinating with various teams, and uploading paperwork online to support smooth transactions. The ideal candidate has prior in-person customer service experience, strong computer skills, and a team-focused, positive attitude.