Customer Care & Order Support Specialist

Motion Industries; Amarillo (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Paid time off

Holiday pay

Job summary

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. The role emphasizes reliability, communication, and attention to detail in a fast-paced environment.

Typical duties include responding to product inquiries, providing quotes, processing orders via phone, email, or counter sales, and coordinating shipping. A high school diploma or GED and 0–3 years of related experience are required.

Qualifications

• Requires a high school diploma or GED with 0–3 years of related experience.
• Customer service and order entry experience are a plus.
• Ability to negotiate pricing within defined parameters.

Responsibilities

• Responds to basic customer inquiries and provides quotes.
• Places and tracks customer orders via multiple channels.
• Determines cost-effective shipping methods and monitors inventory.
• Builds relationships to drive repeat business and process improvements.
• May handle returns and expedite backorders.

Skills

Attention to detail

Communication skills

Time management

Basic computer skills

Product knowledge preferred

Education

High school diploma or GED

Job description

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. The role emphasizes reliability, communication, and attention to detail in a fast-paced environment.

Typical duties include responding to product inquiries, providing quotes, processing orders via phone, email, or counter sales, and coordinating shipping. A high school diploma or GED and 0–3 years of related experience are required.