Customer Service & Order Negotiation Specialist II

Motion; Dayton (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Job summary

Motion Industries is seeking a Customer Service Representative II for an on-site role in Dayton, OH. You will respond to customer inquiries, provide quotes, and process orders to ensure accurate fulfillment.

The ideal candidate has 3–5 years of related experience, strong communication, and negotiation skills. Responsibilities include maintaining inventory flow, building relationships, and selecting cost-efficient shipping for orders.

Qualifications

• High school diploma or GED required, plus 3–5 years related experience.
• Excellent written and verbal communication skills.
• Strong computer and negotiation abilities.

Responsibilities

• Responds to customer inquiries about products, provides quotes, and enters orders.
• Places customer orders via phone, fax, email, or in person to maintain inventory levels.
• Negotiates pricing within allowed parameters to maximize gross profit.
• Builds customer relationships to drive repeat business and process improvements.
• Drives efficient shipping by selecting cost-effective methods and tracking orders.

Skills

Customer service

Negotiation

Multi-tasking

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Motion Industries is seeking a Customer Service Representative II for an on-site role in Dayton, OH. You will respond to customer inquiries, provide quotes, and process orders to ensure accurate fulfillment.

The ideal candidate has 3–5 years of related experience, strong communication, and negotiation skills. Responsibilities include maintaining inventory flow, building relationships, and selecting cost-efficient shipping for orders.