Customer Service & Order Fulfillment Specialist

Motion Industries; Pittston (Luzerne County); On-site; USD 32,000 - 46,000; Full time

Job summary

Motion Industries in Pittston, PA is seeking a Customer Service Representative to handle basic inquiries, process orders, and support the sales team. Under close supervision, you will input orders, provide quotes, and maintain customer relationships to drive satisfaction and repeat business.

You will coordinate with account representatives, determine cost-effective shipping, and ensure inventory levels meet customer needs.

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Responds to basic customer inquiries and provides quotes.
• Processes orders via phone, fax, email, or walk-in.
• Negotiates pricing within parameters to support gross profit.
• Maintains customer relationships and drives repeat business.
• Coordinates shipping options and inventory for customer orders.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Motion Industries in Pittston, PA is seeking a Customer Service Representative to handle basic inquiries, process orders, and support the sales team. Under close supervision, you will input orders, provide quotes, and maintain customer relationships to drive satisfaction and repeat business.

You will coordinate with account representatives, determine cost-effective shipping, and ensure inventory levels meet customer needs.