Customer Care & Order Fulfillment Specialist

Genuine Parts Company; Sharon Hill (Delaware County); On-site; USD 21,000 - 30,000; Full time

Job summary

Motion Industries in Sharon Hill, PA is seeking a Customer Service Representative to accurately fulfill orders and handle customer calls. You will enter orders, provide quotes, and support pricing within authorized parameters to maximize profit and customer satisfaction.

Requires a high school diploma or GED with 0–3 years of related experience; strong communication, reliability, and attention to detail are essential.

Qualifications

• HS diploma or GED plus 0–3 years of related experience.
• Strong communication and customer service skills.
• Ability to multi-task and manage time effectively.

Responsibilities

• Respond to basic customer inquiries regarding products and quotes.
• Enter orders accurately and process orders by multiple channels.
• Negotiate within authorized parameters to influence gross profit.
• Maintain good customer relations and follow up on orders and backorders.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Time management

Education

High School diploma or GED

Tools

CRM software

Microsoft Office

Job description

Motion Industries in Sharon Hill, PA is seeking a Customer Service Representative to accurately fulfill orders and handle customer calls. You will enter orders, provide quotes, and support pricing within authorized parameters to maximize profit and customer satisfaction.

Requires a high school diploma or GED with 0–3 years of related experience; strong communication, reliability, and attention to detail are essential.