Customer Order & Fulfillment Specialist

Motion; Oklahoma City (OK); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

401(k) plan

Tuition reimbursement

Paid vacation

Paid holidays

Sick leave

Descripción de la vacante

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls under close supervision. You will process orders, provide quotes, and maintain detailed records to ensure smooth operations.

The role requires strong communication, reliability, and multitasking to support inventory needs, pricing adjustments within approved limits, and timely shipping to customers.

Formación

• Requires a high school diploma or GED.
• 0–3 years related customer service experience.
• Ability to communicate clearly and professionally.
• Attention to detail and reliability.

Responsabilidades

• Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price within parameters.
• May adjust non-contract customer pricing to meet customer demands while maximizing profit.
• Builds customer relationships to drive repeat business and improve processes.
• Orders items to maintain appropriate inventory levels for customers.
• Determine the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders and may pull inventory for shipment.
• May handle customer returns.
• Performs other duties as assigned.

Conocimientos

Reliability

Communication

Multi-tasking

Time management

Educación

High school diploma or GED

Herramientas

Business systems

Descripción del empleo

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls under close supervision. You will process orders, provide quotes, and maintain detailed records to ensure smooth operations.

The role requires strong communication, reliability, and multitasking to support inventory needs, pricing adjustments within approved limits, and timely shipping to customers.