Customer Service & Order Fulfillment Specialist

Americold Logistics LLC; Chillicothe (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

Americold Logistics LLC is seeking a detail-oriented customer service/clerical professional to respond to inquiries, manage work orders, and support inventory and order processing. You will coordinate with internal teams, assist with invoicing, and perform clerical tasks to maintain accurate records.

Travel may be required for business purposes. The role emphasizes clear communication, efficient problem resolution, and the ability to manage multiple tasks in a dynamic environment, with potential

Qualifications

• High school diploma or GED required.
• Must communicate clearly in writing and verbally.
• Ability to resolve customer complaints efficiently.

Responsibilities

• Respond to customer inquiries and complaints about work orders, shipments, and inventory counts.
• Liaise between customers and internal teams for account administration, invoicing, and order processing.
• Generate and process paperwork for customer work orders and special requests, tracking, and inventory records.

Skills

Customer service

Data entry

Communication

Multi-tasking

Problem solving

Education

High school diploma or GED

Tools

Warehouse Management System

Microsoft Office Suite

Job description

Americold Logistics LLC is seeking a detail-oriented customer service/clerical professional to respond to inquiries, manage work orders, and support inventory and order processing. You will coordinate with internal teams, assist with invoicing, and perform clerical tasks to maintain accurate records.

Travel may be required for business purposes. The role emphasizes clear communication, efficient problem resolution, and the ability to manage multiple tasks in a dynamic environment, with potential