Customer Service Operations Supervisor

Harris Teeter; Falls Church (VA); On-site; USD 26,000 - 41,000; Full time

Job summary

Harris Teeter in Falls Church, VA is seeking a Full Time Assistant Customer Service Manager. This role supervises up to 120 associates in the Customer Service Department and accounting office, supports the Department Manager, ensures audits are completed, and coaches staff to improve service and sales.

The ideal candidate has a high school diploma or GED and 1–3 years of related experience, strong communication skills, and supervisory capabilities. Harris Teeter offers benefits after eligibility.

Qualifications

• High school diploma or GED required.
• ,

Responsibilities

• Supervise up to 120 associates in the Customer Service Department and accounting office.

Skills

Supervisory experience

Customer service

Communication skills

Team leadership

Education

High school diploma or GED

Tools

HT Internet software

E-mail

Inventory software

Spreadsheet software

Word processing software

Job description

Harris Teeter in Falls Church, VA is seeking a Full Time Assistant Customer Service Manager. This role supervises up to 120 associates in the Customer Service Department and accounting office, supports the Department Manager, ensures audits are completed, and coaches staff to improve service and sales.

The ideal candidate has a high school diploma or GED and 1–3 years of related experience, strong communication skills, and supervisory capabilities. Harris Teeter offers benefits after eligibility.