Customer Service & Operations Coordinator - Houston

Ryder System, Inc.; Houston (TX); On-site; USD 59,099,000 - 84,171,000; Full time

Benefits offered by this job

Full benefits package

401(k) employer match

PTO

Share purchase discount

Job summary

Ryder System, Inc. in Houston, TX is seeking a Customer Service Coordinator to support shop management through timely communications, scheduling, inventory ordering, and maintenance file management.

This role offers a clear path to supervisory positions and opportunities to grow within a fast-paced environment. You will interact with customers, coordinate with the rental counter, and ensure accurate repair orders while developing your transportation and logistics career.

Qualifications

• H.S. Diploma or GED required.
• 1+ year in customer service or related experience.
• Strong computer skills with spreadsheets and word processing.
• Detail-oriented with excellent follow-up and communication.

Responsibilities

• Improve customer communications and satisfaction.
• Manage scheduling and repair follow-up; update vehicle status.
• Coordinate with rental counter and outside vendors for repairs.
• Maintain repair orders and shop operations documentation.

Skills

Detail oriented

Multi-tasking

Time management

Relationship building

Team player

Education

H.S. Diploma/GED

Tools

Spreadsheets

Word processing

Job description

Ryder System, Inc. in Houston, TX is seeking a Customer Service Coordinator to support shop management through timely communications, scheduling, inventory ordering, and maintenance file management.

This role offers a clear path to supervisory positions and opportunities to grow within a fast-paced environment. You will interact with customers, coordinate with the rental counter, and ensure accurate repair orders while developing your transportation and logistics career.