Shop Operations & Customer Care Coordinator

Talentify; Chattanooga (TN); On-site; USD 19,000 - 30,000; Full time

Job summary

Ryder is seeking a Customer Service Coordinator in Chattanooga, TN. You will support shop management through timely customer communications, scheduling, inventory handling, and repair follow-up. This role offers growth toward operations supervision with a strong emphasis on a fast-paced, inclusive environment.

Compensation is hourly with benefits; the company emphasizes culture, safety, and opportunities to advance within the organization. Join a respected leader in transportation and logistics.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service experience with issue resolution.
• Proficient in spreadsheets and word processing tools.

Responsibilities

• CUSTOMER SERVICE: Improve customer communications and satisfaction; handle inquiries and follow-ups.
• WORK FLOW MANAGEMENT: Schedule repairs, plan work, and coordinate with rental counter and vendors.
• PARTS MANAGEMENT: Manage inventory, orders, and parts delivery; optimize min-max levels.
• ADMINISTRATIVE: Handle shop calls, AP processing, and repair orders for technicians.

Skills

Customer service

Detail oriented

Multi-tasking

Teamwork

Education

HS Diploma/GED

Tools

Spreadsheets

Word processing

Job description

Ryder is seeking a Customer Service Coordinator in Chattanooga, TN. You will support shop management through timely customer communications, scheduling, inventory handling, and repair follow-up. This role offers growth toward operations supervision with a strong emphasis on a fast-paced, inclusive environment.

Compensation is hourly with benefits; the company emphasizes culture, safety, and opportunities to advance within the organization. Join a respected leader in transportation and logistics.