Customer Service Manager – Bonus & Company Vehicle

Canteen North America; Beaumont (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Health and Wellness Programs

Job summary

Canteen seeks a Customer Service Manager (CSM) to deliver an exceptional customer experience while overseeing day-to-day operations. You will manage route drivers, ensure product availability, and serve as the primary contact for customer inquiries and concerns.

Collaborate with drivers, clients, and the operations team to resolve issues, maintain service standards, and support efficient operations. The ideal candidate is customer-focused, organized, proactive, and capable of juggling multiple

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience.
• Proven experience in team building, coaching, and leadership.

Responsibilities

• Manage route drivers and day-to-day operations.
• Ensure product availability and handle customer inquiries and concerns.
• Maintain service standards and resolve issues with clients and operations teams.
• Travel to client sites as needed and drive a customer-first culture.

Skills

Team building

Coaching

Leadership

Customer service

Education

Bachelor's degree preferred

Job description

Canteen seeks a Customer Service Manager (CSM) to deliver an exceptional customer experience while overseeing day-to-day operations. You will manage route drivers, ensure product availability, and serve as the primary contact for customer inquiries and concerns.

Collaborate with drivers, clients, and the operations team to resolve issues, maintain service standards, and support efficient operations. The ideal candidate is customer-focused, organized, proactive, and capable of juggling multiple