Customer Service Manager

Energy Innovation Corp; San Bernardino (CA); On-site; USD 115,000 - 165,000; Full time

Job summary

Realty Partners Group in San Bernardino is seeking a Customer Service Manager to lead sales marketing efforts and own customer outcomes. You will run discovery calls, seed San Bernardino social channels with engaging content, and work to surpass the quarterly numbers while maintaining a healthy pipeline.

As part of the team, you will partner with Call Center Operations to align content with demand-generation goals, negotiate pricing, and close deals that meet or exceed quotas, helping bridge the

Responsibilities

• Run discovery calls that uncover budget without asking for it
• Seed San Bernardino social channels with content that earns replies
• Beat last quarter's $115,000 - $165,000 number without burning the pipeline
• Partner with Call Center Operations specialists to align content with demand-generation goals
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Close the gap between what marketing promises and sales delivers

Job description

We opened this Customer Service Manager role because Realty Partners Group's San Bernardino ambitions outgrew the team carrying them. This sales marketing role at Realty Partners Group turns 7 years into $115,000 - $165,000 and turns $115,000 - $165,000 into a stake in what comes next.

Key Responsibilities

• Run discovery calls that uncover budget without asking for it
• Seed San Bernardino social channels with content that earns replies
• Beat last quarter's $115,000 - $165,000 number without burning the pipeline
• Partner with Call Center Operations specialists to align content with demand-generation goals
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Close the gap between what marketing promises and sales delivers

What You'll Bring

• 6+ years owning outcomes, not just completing tasks
• The diplomacy to align stakeholders who don't agree yet
• Ability to learn new sales marketing systems quickly and apply them effectively
• 6 years that taught you which corners can be cut
• The kind of empathy that makes hard feedback land softly
• An instinct for prioritization when everything is labeled urgent

Realty Partners Group sits at the intersection of Analytical Thinking and Cold Calling, quietly powering sales marketing workflows from its San Bernardino base. As a Customer Service Manager, you'll have a real voice in shaping how the sales marketing team operates.

The headline reads $115,000 - $165,000; the fine print is all upside, mentorship, benefits, and freedom to grow your Interpersonal Skills.