Call Center Manager

Energy Innovation Corp; Moreno Valley (CA); On-site; USD 112,000 - 158,000; Full time

Benefits offered by this job

Full medical, dental, vision benefits

Generous paid time off

Mentorship from day one

Job summary

Strategic Advisory Group, based in Moreno Valley, CA, seeks a Call Center Manager to anchor a high-performing revenue team. You will own post-sale check-ins, route hot leads, and craft pages that drive demo bookings while closing deals to meet quotas.

You will manage SLA and Attention Management tools, mentor staff, and shape sales marketing work with autonomy and accountability in a fast-paced environment. Expect strong leadership growth and day-one mentorship.

Qualifications

• Experience using SLA and Attention Management in real-world settings.
• Proven ability to prioritize competing tasks under tight deadlines.
• Calm under mentorship-focused chaos common to manager roles.
• Curiosity and drive to sharpen sales marketing craft.
• Resilience across 7 years of sales marketing cycles.

Responsibilities

• Own the post-sale check-in that turns clients into references.
• Mine team leadership data for the fast-moving story that wins the room.
• Use SLA Management and Attention Management tools to automate and scale outbound efforts.
• Read intent data and route Moreno Valley hot leads first.
• Build landing pages that convert Moreno Valley curiosity into demo bookings.
• Frame the fast-growing ROI a Moreno Valley CFO can defend internally.
• Write copy for ads, emails, and web pages that converts sales marketing traffic.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.

Skills

Gorgias

Attention Management

SLA Management

Priorities management

Mentorship

Sales marketing

Resilience

Job description

Strategic Advisory Group is assembling a high-performing revenue team, and we want a Call Center Manager to anchor it in Moreno Valley, CA. Rare is the manager opening that pairs $112,000 - $158,000 with the freedom to shape sales marketing work the way this Moreno Valley one does.

Key Responsibilities

• Own the post-sale check-in that turns clients into references
• Mine Team Leadership data for the fast-moving story that wins the room
• Use SLA Management and Attention Management tools to automate and scale outbound efforts
• Read intent data and route the Moreno Valley hot leads first
• Build landing pages that turn Moreno Valley curiosity into demo bookings
• Frame the fast-growing ROI a Moreno Valley, CA CFO can defend internally
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Negotiate pricing and close deals that meet or exceed quarterly quotas

What You'll Bring

• Working understanding of both Gorgias and Attention Management in real-world settings
• Manager mastery of SLA Management, validated by people who'd hire you again
• Demonstrated ability to manage competing priorities under tight deadlines
• Calm under the mentorship-focused chaos a manager role tends to generate
• Curiosity and a continuous drive to sharpen your sales marketing craft
• Resilience measured across 7 years of sales marketing cycles

We are Strategic Advisory Group, a service-minded sales marketing company headquartered in Moreno Valley, CA. We give manager hires room to fail small so they can later succeed big on sales marketing work.

Expect $112,000 - $158,000 plus full medical, dental, and vision benefits, generous paid time off, and real mentorship from day one.

The posting clock reset today, so the Call Center Manager window is wide open.