Customer Service Manager

Energy Innovation Corp; Overland Park (KS); Remote; USD 83,000 - 118,000; Full time

Benefits offered by this job

Premium healthcare

Home-office allowance

Job summary

SmartTech Solutions is seeking a Customer Service Manager to own customer relations, push conflict resolution, and identify new opportunities across Kansas. Based in Overland Park, you will test messaging variations and iterate based on performance data while maintaining a learner's pace and integrity.

Your package includes $83,000 - $118,000, premium healthcare, and a generous home-office allowance for our distributed team.

Qualifications

• Push conflict resolution adoption across KS team.
• Identify and pursue new business opportunities throughout KS.
• Test messaging variations and iterate based on performance data.
• Conduct market research to uncover trends shaping the sales marketing space.
• Negotiate renewals before the sales marketing contract goes quiet.

Responsibilities

• Push Conflict Resolution adoption so the KS team stops flying blind.
• Identify and pursue new business opportunities throughout KS.
• Test messaging variations and iterate based on performance data.
• Conduct market research to uncover trends shaping the sales marketing space.
• Negotiate renewals before the sales marketing contract goes quiet.

Skills

Conflict resolution

Market research

Negotiation

Self-direction

Detail-oriented

Job description

SmartTech Solutions is on a mission to own its category, and the right Customer Service Manager will help us get there faster. Own your projects, earn $83,000 - $118,000, and grow with a team that turns 7 years of Patience into real results.

Key Responsibilities

• Push Conflict Resolution adoption so the KS team stops flying blind
• Identify and pursue new business opportunities throughout KS
• Test messaging variations and iterate based on performance data
• Conduct market research to uncover trends shaping the sales marketing space
• Negotiate renewals before the sales marketing contract goes quiet

What You'll Bring

• Comfort with the temporary cadence of an Overland Park-based operation
• Demonstrated wins in sales marketing work somewhere near Overland Park, KS
• A learner's pace that keeps up with shifting requirements
• The integrity to flag your own mistakes first
• Self-direction that survives a quiet Slack channel
• Detail-oriented approach with a commitment to accuracy

Built in Overland Park and run on caffeine and conviction, SmartTech Solutions turns messy sales marketing problems into clean, repeatable wins. Nobody at SmartTech Solutions will hover over your shoulder; we hand you the keys and trust you to drive.

Your package includes $83,000 - $118,000, premium healthcare, and a generous home-office allowance for our distributed team.

We bumped this posting hours ago because the role is still very much open.