Customer Service Manager

Energy Innovation Corp; Pasadena (CA); On-site; USD 131,000 - 206,000; Full time

Job summary

Content Creation Corp in Pasadena, CA seeks a Customer Service Manager who goes beyond inbound leads to drive growth. You will own a $131,000 - $206,000 budget, deliver measurable results, and receive mentorship to advance in sales marketing.

This full-time role requires a growth mindset, ability to prioritize, and a hands-on leadership style. You’ll present demos, craft messaging for buyers, and help forecast your quota.

Qualifications

• Full-time Pasadena-based role
• Growth-minded with ability to handle multiple priorities
• Strong judgment with Net Promoter Score experience
• Self-aware with ownership mindset

Responsibilities

• Turn a $131,000 - $206,000 budget into measurable growth
• Attend Pasadena networking events to generate follow-ups
• Nurture leads until timing flips in our favor
• Write copy for ads, emails, and web pages that converts
• Craft messaging for sales marketing buyers and decision-makers
• Develop an EI-driven scoring model for the team
• Deliver persuasive product demos to fast-moving buyers
• Forecast the quota while managing it with discipline

Skills

Growth mindset

Prioritization

Net Promoter Score judgment

Self-awareness

Teamwork tools familiarity

Tools

Teamwork

CRM tools

Job description

Most marketers wait for leads; the Customer Service Manager we want at Content Creation Corp goes out and manufactures them. This manager opening gives you $131,000 - $206,000, hands-on ownership, and the mentorship to keep growing in sales marketing.

Key Responsibilities

• Turn a $131,000 - $206,000 budget into measurable builder-led growth
• Show up at Pasadena, CA networking nights with a reason to follow up
• Nurture the slow sales marketing leads until timing flips in our favor
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Stand up an Emotional Intelligence-driven scoring model the whole team believes
• Deliver persuasive product demos to fast-moving buyers and stakeholders
• Pair a $131,000 - $206,000 quota with the discipline to forecast it straight

What You'll Bring

• Comfort with the full-time cadence of a Pasadena-based operation
• A growth mindset that treats feedback as fuel, not threat
• An instinct for prioritization when everything is labeled urgent
• Proven Net Promoter Score judgment when the textbook answer doesn't fit
• The self-awareness to know which problems are yours to solve
• A steady hand when three priorities all claim to be number one
• Familiarity with Teamwork and related tools or frameworks

Content Creation Corp grew out of a Pasadena, CA research lab and never lost its ambitious, question-everything approach to Talkdesk. We give people real $131,000 - $206,000 stakes in the outcome so ownership stops being a buzzword.

A $131,000 - $206,000 base, a growth plan with teeth, mentorship from people who care, and flexibility baked in, that is what Content Creation Corp puts forward.

We are reviewing Talkdesk and Teamwork backgrounds on a daily basis for this seat.