Customer Service & Logistics Specialist

Easypak LLC; Tuckerton (PA); On-site; USD 52,000 - 67,000; Full time

Job summary

Easypak LLC is seeking a Customer Service/Transportation Specialist in Reading, PA to process customer orders, handle inquiries, and coordinate shipments. You’ll maintain accurate customer data, investigate issues, and support continuous improvement initiatives within a manufacturing setting.

The role emphasizes analytical thinking, strong communication, and a proactive approach to ensuring on-time delivery and customer satisfaction.

Qualifications

• High School Diploma required.
• 5–10 years of experience in customer service.
• Experience within a manufacturing environment preferred.
• Microsoft Office skills are required.

Responsibilities

• Process customer orders and verify accuracy (POs, quantities, prices).
• Answer customer inquiries and resolve complaints.
• Maintain accurate customer data in IQMS and assist with improvements.
• Schedule shipments and coordinate with production, logistics and sales.

Skills

Analytical

Attention to detail

Excellent communication

Self-Starter

Education

High School Diploma

Bachelor’s Degree

Tools

Microsoft Office

Job description

Easypak LLC is seeking a Customer Service/Transportation Specialist in Reading, PA to process customer orders, handle inquiries, and coordinate shipments. You’ll maintain accurate customer data, investigate issues, and support continuous improvement initiatives within a manufacturing setting.

The role emphasizes analytical thinking, strong communication, and a proactive approach to ensuring on-time delivery and customer satisfaction.