Full-Time Customer Care & Loan Support Specialist

LoanMax Title Loans; Mission Hills (KS); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time stable schedule

Career growth opportunities

Medical, dental, vision, and other day

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and keep customers informed about their accounts.

The role emphasizes courtesy, compliance with company policies, and professional communication. This is a full-time, in-store position with growth opportunities and benefits starting after probation.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Positive attitude

Detail oriented

Organized

In-person and phone service

Education

High school diploma or equivalent

Tools

Computer and data entry

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and keep customers informed about their accounts.

The role emphasizes courtesy, compliance with company policies, and professional communication. This is a full-time, in-store position with growth opportunities and benefits starting after probation.