Loan Services Customer Care Specialist

LoanMax Title Loans

Leavenworth (KS)

On-site

USD 21,000 - 22,000

Full time

7 days ago

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Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Stable full-time schedule

Career growth

Health/dental/vision benefits

Job summary

LoanMax Title Loans is seeking a Customer Service Representative in Lansing, KS to assist borrowers and customers with questions about loan products, evaluate vehicles, and manage loan payments. The role emphasizes accurate record-keeping, courtesy calls, and compliance with company policies and applicable laws.

Growth opportunities and a stable full-time schedule are offered. The position offers hourly pay with full-time hours, paid holidays, vacation, and comprehensive benefits after the

Qualifications

Must be able to work full-time schedule listed above.
Positive attitude and strong work ethic.
Excellent communication skills.
Detail-oriented and organized.

Responsibilities

Provide exceptional customer service in person and by phone
Explain loan products, terms, and payment options clearly and professionally
Evaluate vehicles and process loan applications
Manage customer accounts and payment processing
Perform data entry and maintain accurate records
Make courtesy reminder calls as needed
Maintain compliance with company policies and applicable laws

Skills

Excellent communication

Positive attitude

Detail-oriented

Organized

Education

High school diploma or equivalent

Tools

Computer literacy

Data entry

Job description

Growth opportunities and a stable full-time schedule are offered. The position offers hourly pay with full-time hours, paid holidays, vacation, and comprehensive benefits after the

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