Full-Time Loans & Customer Service Specialist

LoanMax Title Loans; Lenexa (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Medical benefits

Job summary

LoanMax Title Loans is seeking a Customer Service Representative in Lansing, KS. The role involves assisting potential borrowers and customers with loan products, evaluating vehicles, and managing loan accounts. You will maintain communications and ensure policy compliance while delivering honest, respectful service.

The position offers full-time hours with a schedule that includes weekday shifts and rotating Saturdays, plus benefits after the probation period.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative in Lansing, KS. The role involves assisting potential borrowers and customers with loan products, evaluating vehicles, and managing loan accounts. You will maintain communications and ensure policy compliance while delivering honest, respectful service.

The position offers full-time hours with a schedule that includes weekday shifts and rotating Saturdays, plus benefits after the probation period.