Customer Service & Loan Support Specialist

LoanMax Title Loans; Lenexa (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other Vol

Job summary

LoanMax Title Loans in Lansing, KS seeks a Customer Service Representative to assist borrowers, evaluate vehicles, and manage loans and payments. The role involves regular customer communication and adherence to company policies to ensure compliant service.

The position is full-time with a stable schedule and potential for growth. Training is provided, and benefits begin after eligibility requirements are met.

Qualifications

• Must have full-time availability as listed in schedule.
• Positive attitude and strong work ethic.
• Excellent communication skills (verbal and written).
• Detail-oriented and organized to maintain accurate records.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication skills

Positive attitude and strong work ethn

Detail-oriented and organized

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS seeks a Customer Service Representative to assist borrowers, evaluate vehicles, and manage loans and payments. The role involves regular customer communication and adherence to company policies to ensure compliant service.

The position is full-time with a stable schedule and potential for growth. Training is provided, and benefits begin after eligibility requirements are met.