Customer Service Pro - Loans | Full-Time, Growth & Benefits

LoanMax Title Loans; Atchison (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other 91+

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to help potential borrowers and customers with loan questions, evaluate vehicles, manage loans and payments, and keep customers informed about their accounts. This position emphasizes friendly, professional service and compliance with company policies.

The role is full-time and in-store, with data entry duties and ongoing communication with customers.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Positive attitude

Strong work ethic

Excellent communication

Detail-oriented

Organizational skills

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to help potential borrowers and customers with loan questions, evaluate vehicles, manage loans and payments, and keep customers informed about their accounts. This position emphasizes friendly, professional service and compliance with company policies.

The role is full-time and in-store, with data entry duties and ongoing communication with customers.