Customer Service Specialist - Full-Time with Benefits

LoanMax Title Loans; Mission Hills (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Medical benefits

Job summary

LoanMax Title Loans is hiring a Customer Service Representative in Lansing, KS to assist potential borrowers and customers with loan products, analyze vehicles, manage loans and payments, and keep customers informed about account activity. You will deliver honest, respectful service and support the in-store operations.

The role requires strong communication, reliability, and attention to detail. You will work full-time in-store with standard hours and participate in training, benefit programs,

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.
• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication

Detail oriented

Education

High school diploma or equivalent

Tools

Data entry

Computer skills

Job description

LoanMax Title Loans is hiring a Customer Service Representative in Lansing, KS to assist potential borrowers and customers with loan products, analyze vehicles, manage loans and payments, and keep customers informed about account activity. You will deliver honest, respectful service and support the in-store operations.

The role requires strong communication, reliability, and attention to detail. You will work full-time in-store with standard hours and participate in training, benefit programs,