Customer Service & Loans Solutions Specialist

Tower Loan of Mississippi, LLC; Amite City (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Annual raises

Bonuses & incentives

Employee referrals

Job summary

Tower Loan, a well-established consumer finance company, is seeking a Customer Service Representative to deliver exceptional service and build lasting relationships with customers on-site. The role focuses on promoting financial solutions and handling daily cash tasks in a fast-paced branch environment.

You will process payments, balance drawers, assist with loan applications, and support branch operations while delivering friendly, professional service.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including checking branch mail and purchasing supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer Service

Cash Handling

Sales

Communication

Relationship Building

Education

High School Diploma or GED

Job description

Tower Loan, a well-established consumer finance company, is seeking a Customer Service Representative to deliver exceptional service and build lasting relationships with customers on-site. The role focuses on promoting financial solutions and handling daily cash tasks in a fast-paced branch environment.

You will process payments, balance drawers, assist with loan applications, and support branch operations while delivering friendly, professional service.