Customer Service & Finance Solutions Specialist

Tower Loan of Mississippi, LLC; Kankakee (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health & Wellness: Medical, Dental, V

401(k) Match

Paid Time Off

Job summary

Tower Loan seeks a Customer Service Representative to join our on-site team. You will build strong customer relationships, promote financial solutions, and handle payments with accuracy in a fast-paced environment.

The role includes loan application processing, cash handling, and general branch administrative tasks. We offer training, growth potential, and a comprehensive benefits package for employees who excel in service and teamwork.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle.
• Preferred cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities including mail, filing, and supplies.
• Process loan applications and collect payments due.

Skills

Customer service

Sales

Cash handling

Relationship building

Education

High School Diploma or GED

Tools

POS systems

Job description

Tower Loan seeks a Customer Service Representative to join our on-site team. You will build strong customer relationships, promote financial solutions, and handle payments with accuracy in a fast-paced environment.

The role includes loan application processing, cash handling, and general branch administrative tasks. We offer training, growth potential, and a comprehensive benefits package for employees who excel in service and teamwork.