In-Store Customer Service Specialist (Loans)

LoanMax Title Loans; Eudora (KS); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time schedule

Career growth opportunities

Medical, dental, vision, and other vol

Résumé du poste

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist potential borrowers and customers with loan products, process applications, evaluate vehicles, and manage accounts. This role emphasizes clear communication and courteous service.

You will handle in-person and phone inquiries, explain terms and payment options, enter data accurately, and ensure compliance with company policies.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.

Responsabilités

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Connaissances

Excellent communication

Detail-oriented

Strong work ethic

Positive attitude

Formation

High school diploma

Outils

Computer proficiency

Data entry

Description du poste

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist potential borrowers and customers with loan products, process applications, evaluate vehicles, and manage accounts. This role emphasizes clear communication and courteous service.

You will handle in-person and phone inquiries, explain terms and payment options, enter data accurately, and ensure compliance with company policies.