In-Store Customer & Loan Support Specialist

LoanMax Title Loans; Tonganoxie (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time schedule

Career growth opportunities

Benefits after 91st day

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with loan questions, evaluate vehicles, manage loans and payments, and maintain regular account communication.

You will provide in-person and phone service, explain loan terms, process applications, ensure compliance with company policies and laws, and contribute to a courteous, efficient customer experience.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Full-time schedule requirement

Positive attitude

Excellent communication

Detail-oriented

Education

High school diploma or equivalent

Tools

Data entry experience

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with loan questions, evaluate vehicles, manage loans and payments, and maintain regular account communication.

You will provide in-person and phone service, explain loan terms, process applications, ensure compliance with company policies and laws, and contribute to a courteous, efficient customer experience.